Introduction
IPF is committed to providing products and services that meet customer needs. The new Customer Portal has been built with your needs in mind through consultation.
In today's busy world, we are reliant on technology to keep up and ensure we see the needed product in the right place and at the right time, accessible quickly when you need it. The new myIncitecPivot Customer Portal development has considered these needs when constructing your new single portal to cater for most of your needs, from order, contract, booking and delivery.
Benefits
Based on consultation with our customers, the new myIncitecPivot delivers:
- One-touch, end-to-end customer experience for all order, booking and delivery
- A simple easy-to-use platform enabling customers to self-serve
- Enhanced visibility about orders, product availability, pricing, and case status
- Intelligent product and blend search
- Informative and smart, prompting customers for important actions
Training Guides and Videos
Quick reference
|
Training video |
|
| Login, Dashboard, and navigation | Download | View |
| Product search | Download | View |
| Create an offer (Straights, Blends or Liquids) | Download | View |
| Create a blend order from existing straight contract | Download | View |
| Create a blend contract from existing straight contract | Download | View |
| Create a standard order | Download | View |
| Create an order from existing contract | Download | View |
| Create a booking from order | Download | View |
Need help?
Should you require any assistance, please do not hesitate to contact us using the options below